1. What cookies are
Cookies are small text files stored by a browser when a website asks it to remember information. Similar technologies may store a preference in local browser storage. Lime Lab Zone uses these tools sparingly and explains the categories below.
2. Essential cookies
Essential storage remembers your consent choice and supports basic site behavior. These items do not build an advertising profile and cannot be disabled through the consent controls without affecting the operation of the site.
3. Analytics cookies
If you select analytics cookies, Lime Lab Zone may use aggregate visit information to understand which pages are useful, where visitors encounter difficulty and whether pages load reliably. Analytics reports are used for improvement rather than to identify you personally.
4. Preference cookies
If you select preference cookies, the site may remember choices that make repeat visits more convenient, such as display or interaction preferences. These cookies are optional and can be withdrawn by clearing your stored choice.
5. No advertising profile
Lime Lab Zone does not use cookies on this site to serve behavioural advertising or sell a profile of your interests. We do not place social media tracking pixels on the website.
6. Third-party services
Our hosting, form, booking or analytics providers may use their own technical identifiers when their services are active. We select providers for operational reliability and review their privacy and cookie documentation as part of our supplier checks.
7. Your consent choices
On your first visit, you can accept all optional categories, reject optional categories, or customize your choice. The site stores that decision in local browser storage so the banner does not interrupt every page view.
8. Changing your choice
To change your selection, clear site data for Lime Lab Zone in your browser and revisit the website. You can also contact us at hello@limelabzone.com and we will explain the available options.
9. Browser controls
Most browsers allow you to block, delete or restrict cookies through their privacy settings. Blocking all storage may affect consent memory and some interactive features, but the informational pages remain available.
10. Retention
Consent records stored by the site remain in your browser until you remove them, clear site data or make a new choice. Server-side service logs are retained according to the relevant provider's operational and legal requirements.
11. Updates to this policy
We may revise this Cookie Policy when our tools or legal obligations change. The date at the top of this page identifies the current version, and material changes will be reflected in the consent experience where appropriate.
12. Cookie duration
Most of the cookies our site sets are session cookies that are removed automatically when you close your browser. Your consent choice itself is stored for up to twelve months so we do not ask you to repeat the same decision on every visit; analytics cookies, where accepted, typically expire between thirty days and two years depending on the metric they support. You can clear all cookies from your browser settings at any point to reset every choice at once.
13. Do Not Track signals
Some browsers send a "Do Not Track" signal to websites you visit. There is no single accepted standard for how sites should respond to this signal, so our site currently does not change its behavior automatically when it is received. The clearest way to control what runs in your browser is through the cookie banner and the customization panel described above, which apply regardless of your browser's Do Not Track setting.
14. Children's devices
Our booking form is meant for use by pet owners and other adults arranging an appointment, not by children. If a family device is shared and a cookie choice was made by a child, a parent or guardian can revisit the customize panel at any time to change what is stored — the choice always reflects whoever last saved it on that device, not a permanent setting tied to a person.
15. Contact us
For questions about cookies or privacy, email hello@limelabzone.com, call 03-3467-1445, or write to 3-23-5 Uehara, Shibuya-ku, Tokyo 151-0064.